Are insurers truly ready to scale gen AI? – Insurance-Canada.ca

New survey findings uncover gaps in preparedness, but a strategic focus on resources, responsibility, and returns could help insurers from POC to production — By Sandee Suhrada & Stephen Casaceli, Deloitte — It’s likely that no other technology offers as much transformative potential as generative artificial intelligence. This technology has the potential to change the … Read more

It’s Time To Emphasize Climate Defence Over Offence: IBC – Insurance-Canada.ca

Governments and insurers must work together urgently to prepare communities and households for wildfires, floods, windstorms and hail while improving Canada’s response to and recovery from these increasingly frequent and severe disasters — By Craig Stewart, Vice President, Climate Change and Federal Issues, IBC — In the last decade, more than 880,000 Canadians and 87,000 … Read more

Rising Uncertainty: Risk & Opportunity For Insurance Resilience – Insurance-Canada.ca

By Stephen Applebaum and Alan Demers — Until recently, it was said that the only constant was change – now the only constant is uncertainty. Uncertainty is at a generational high in almost every aspect of our lives; socially, financially, politically, and technologically. One of the most serious consequences of this uncertainty is its impact … Read more

Trust, Personalization and Transparency: Foundational for Premium Accuracy – Insurance-Canada.ca

By Stephen Applebaum and Alan Demers — The insurance industry is at a crossroads. Brewing negative consumer sentiment toward insurance affordability and premium fairness is spilling over as profitability struggles threaten markets. As the industry takes needed action, the approach itself comes into question. Insurers find it difficult to inform and educate a customer base … Read more

Knowledge on Mute: How WFH Makes Your Company Forget What It Knows – Insurance-Canada.ca %

By Joseph D’Souza, Founder & CEO, ProNavigator — 2020 was a remarkable and noteworthy year in history, especially for businesses and their employees. Many businesses found out that they can remain at near peak productivity with their employees working from home (WFH), while many others found out that they cannot. It also added wrinkles to … Read more